Privacy Policy
Last updated: March 24, 2026
1. Who We Are
Crave Digital, Inc. ("Company," "we," "us") provides AI workflow automation and website design services for businesses. This policy explains how we collect, use, and protect your information when you visit our website or use our services.
2. Information We Collect
| Category | Examples | How We Get It |
|---|---|---|
| Contact info | Name, email, phone, business name | You provide it (forms, calls, emails) |
| Business data | CRM access, workflow details, lead data | You provide it during onboarding |
| Usage data | Pages visited, time on site, device info | Collected automatically via cookies |
| Payment info | Billing address, last 4 of card | Processed by our payment provider |
3. How We Use Your Information
- Deliver and manage the services you purchased.
- Communicate about your project, billing, and support.
- Improve our website, services, and client experience.
- Send relevant updates about your account or new offerings (you can opt out anytime).
- Comply with legal obligations.
4. How We Share Your Information
We do not sell your personal data. We may share information with:
- Service providers: Tools we use to deliver your project (e.g., CRM platforms, hosting, payment processors). These providers are bound by their own privacy policies and process data only as needed.
- Legal requirements: If required by law, court order, or government request.
- Business transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.
5. Client Business Data
When we build and manage automations for your business, we may access your CRM, email, scheduling, and lead data. This data is used exclusively to deliver your contracted services. We do not use client business data for our own marketing, analytics, or any purpose outside of your engagement.
6. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences.
- Understand how visitors use our site (analytics).
- Measure marketing effectiveness.
You can disable cookies in your browser settings. Some site features may not work properly without them.
7. Data Security
We use industry-standard measures to protect your information, including encrypted connections (SSL/TLS), access controls, and secure credential storage. No system is 100% secure — we cannot guarantee absolute security but we take reasonable steps to protect your data.
8. Data Retention
- Active clients: We retain your data for the duration of our engagement.
- Former clients: Project files and business data are deleted within 90 days of termination unless you request a copy.
- Website visitors: Analytics data is retained for 26 months.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Opt out of marketing communications.
- Request a copy of your data in a portable format.
To exercise any of these rights, email us at info@cravedigitalsites.com. We will respond within 30 days.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before providing personal information.
11. Children's Privacy
Our services are designed for businesses and are not directed at individuals under 18. We do not knowingly collect personal information from minors.
12. Changes to This Policy
We may update this policy as our practices evolve. Material changes will be posted on this page with an updated "Last updated" date. Active clients will be notified by email.
13. Contact
Questions about your data or this policy? Email info@cravedigitalsites.com.